Policies

Welcome to SehatMund Pharmacy

At SehatMund Pharmacy, your health and well-being are our top priorities. We are committed to providing the highest quality products and services to meet your healthcare needs. This policy page outlines the guidelines and procedures we follow to ensure a safe, secure, and pleasant experience for all our customers. By using our services, you agree to the terms and conditions described below.

Privacy Policy

Data Collection

We collect personal information that you provide when you register on our website, place an order, or subscribe to our newsletter. This may include your name, email address, phone number, mailing address, and payment details.

Use of Information

We use the information we collect to process your orders, improve our services, send promotional materials, and communicate with you about your account and orders. We do not sell or share your personal information with third parties except as necessary to provide our services or comply with the law.

Security

We employ diverse security protocols to ensure the protection of your personal information. Your data is stored in secure networks and is only accessible by a limited number of employees who have special access rights.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services.

Return and Refund Policy

Returns

If you are not satisfied with your purchase, you can return most items within 30 days of receipt for a full refund. The product must be maintained in its original state and packaging. Please contact our customer service team to initiate a return.

Refunds

Once we have received and inspected your return, you will be notified of the approval or rejection of your refund. If it is approved, your refund will be processed, and a credit will be applied to your original payment method within a specified number of days.

Non-Returnable Items

Certain products, such as perishable goods, health and personal care items, and prescription medications, are not eligible for return. Please reach out to us if you have any questions about specific products.

Shipping Policy

Shipping Rates

Shipping costs are assessed based on the weight of your order and the delivery location. We offer free shipping on orders above a certain value, which may vary by promotion.

Delivery Time

Orders are processed and shipped within 1-2 business days. Delivery times depend on your location and the chosen shipping method. Once your order is dispatched, you will receive a tracking number.

Valid Prescription Requirement

We require a valid prescription for all prescription medications. Prescriptions must be issued by a licensed healthcare provider. We verify the authenticity of all prescriptions before dispensing medications.

Medication Safety

Our pharmacists are available to answer any questions you may have about your medications. We provide detailed information about dosage, side effects, and interactions to ensure you use your medications safely and effectively.

Customer Service

Contact Us

Our customer service team is ready to assist with any questions or concerns. Contact us at sehatmund893@gmail.com or 0315-5429732.

Business Hours

Our customer service team is available Monday to Saturday from 9:00 AM to 6:00 PM. We strive to respond to all inquiries within 24 hours.

Terms and Conditions

Acceptance of Terms

By accessing our website and utilizing our services, you acknowledge and agree to adhere to these terms and conditions. If you disagree, please refrain from using our services.

Changes to Policies

We reserve the right to modify these policies at any time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of such changes.

Conclusion

At SehatMund Pharmacy, we are dedicated to providing you with the best healthcare products and services. Your trust and satisfaction are important to us, and we are committed to maintaining the highest standards of quality and customer care. Thank you for choosing SehatMund Pharmacy for your healthcare needs.

By providing clear and comprehensive policy information, we aim to create a secure and transparent environment for our customers. For any questions or if further assistance is needed, please do not hesitate to reach out to us.